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Shipping and Delivery


 

1.            SHIPPING & DELIVERY

1.1.           Delivery areas and timelines

 

a)     On the website, we deliver in UAE, KSA, QATAR, OMAN, BAHRAIN, KUWAIT.*

b)      The following options are available for delivery to your address in the aforementioned countries*: see table below

 

Country

Delivery Timescales*

UAE

1-3 working days

KSA

o Riyadh : delivery from 1- 2 working day

o Outside Riyadh : 4-7 working days

                               (Saturday -Thursday)

Kuwait

Next day 

Oman

3-10 working days

Bahrain

1-4 working days

Qatar

3-10 working days

 

 

*Working days are from Saturday to Thursday excluding local bank holidays.


d)    
Orders are delivered daily (except on Friday and public holidays depending on each country we currently deliver to).

e)     Orders placed outside working hours, after the cut-off time and/or during any public holiday will be deemed placed on the first working day of the country following the Order's submission.

f)       Delivery timelines are estimated. We are not responsible for failures to deliver for reasons outside our reasonable control, including where you are not available to take delivery of your Order or request postponement.

g)     Order delivery may face delays during promotional activity, sale season and public holidays.

h)     Once your order is ready for delivery, our customers service will contact you to schedule the date/hour of the delivery at your convenience.

 

1.2.           Delivery process

If there is no one at the address given who is able and competent to accept delivery of the products, you will have the option to arrange for an alternative delivery date or be given additional information about the collection of the products.

 

1.3.           Shipping fees

 

Country  Shipping Fee
UAE 30 AED below 500 AED | free delivery above 500 AED.
KSA 30 SAR below 500 SAR| free delivery above 500 SAR.
Kuwait 3 KD below 50 KD | free delivery above 50 KD.
Oman 20 OR below 200 OR | free delivery above 200 OR.
Bahrain 3 BD below 50 BD| free delivery above 50 BD.
Qatar 200 QAR below 2000 QAR | free delivery above 2000 QAR.